Refund, Cancellation, Payment & Return Policy
These policies apply to all purchases made on FLASH CAR ZONE.
🔁 Refund Policy
- Refunds are applicable only for damaged, defective, or incorrect products delivered.
- Customers must report the issue within 24–48 hours of receiving the product.
- Refunds will be processed only after the returned item is inspected and approved.
- Approved refunds will be credited to the original payment method within 7–10 business days.
❌ Cancellation Policy
- Orders can be cancelled only before dispatch.
- Once the order is shipped, it cannot be cancelled.
- To request cancellation, customers must contact us immediately after placing the order.
- FLASH CAR ZONE reserves the right to cancel orders due to stock unavailability, pricing errors, or suspected fraudulent activity.
💳 Payment Policy
We accept secure online payments through trusted payment gateways. Available methods include:
- Debit Cards
- Credit Cards
- UPI
- Net Banking
- Wallets (if applicable)
- We also support Cash on Delivery (COD) (if enabled on selected products/locations).
- FLASH CAR ZONE does not store any card or payment details.
- All transactions are secure and encrypted.
🔄 Return Policy
Returns are accepted only for:
- Damaged products
- Defective products
- Incorrect items delivered
Return Conditions:
- Requests must be raised within 24–48 hours of delivery.
- Products must be returned in their original condition, packaging, and with all accessories.
- Items showing signs of use or damage due to improper handling will not be eligible.
- Return instructions will be shared once the request is approved.
🚫 Non-Returnable Items
- Products damaged due to misuse or improper installation
- Items returned without original packaging
- Clearance or discounted products (unless damaged or defective)
📞 Support & Assistance
For any queries related to refunds, cancellations, payments, or returns, contact us:
📞 99663 75515 / 99851 23404
💬 WhatsApp: 99663 75515